Privacy Policy
Effective Date: August 20, 2026

Roma Tree Service, LLC respects your privacy and is committed to protecting the personal information you provide to us.

Information We Collect

We may collect information you voluntarily provide, including your name, phone number, email address, property or service information, and details about your tree-service request.

We may also collect information submitted through our website, Facebook or Instagram lead forms, phone calls, text messages, and other customer communications.

How We Use Your Information

We may use your information to:

  • Respond to estimate and service requests

  • Schedule appointments and provide service updates

  • Communicate about your project

  • Provide customer support

  • Send promotional or marketing communications when you have separately opted in to receive them

  • Improve our services and customer experience

SMS and Mobile Messaging Privacy

If you choose to opt in to SMS messaging from Roma Tree Service, LLC, your mobile number and messaging consent will be used only for the types of messages you agreed to receive.

We do not sell, rent, share, or transfer mobile phone numbers, SMS opt-in data, or messaging consent to third parties or affiliates for marketing or promotional purposes.

Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to unsubscribe from text messages and HELP for assistance.

Consent to receive text messages is voluntary and is not a condition of purchasing services or receiving an estimate.

Information Sharing

We may use service providers that help us operate our business, such as website hosting, CRM, communications, scheduling, or payment-processing providers. These providers may process information only as necessary to provide services to Roma Tree Service, LLC.

Mobile phone numbers and SMS consent information are specifically excluded from any sharing for third-party or affiliate marketing purposes.

Data Security

We take reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

Your Choices

You may request that we update or delete certain personal information by contacting us. You may also opt out of marketing communications at any time.

For text messages, reply STOP to unsubscribe.

Contact Us

For questions regarding this Privacy Policy or our privacy practices, contact:

Roma Tree Service, LLC
Waco, Texas
Phone: (254) 730-1710

This policy includes the mobile-data non-sharing language reviewers specifically look for in A2P registration. Twilio says privacy policies should clearly state that mobile numbers and opt-in consent are not shared with third parties or affiliates for marketing/promotional purposes.